Cancellation policy

Certain items in our store may be offered as subscriptions, pre-orders, or try-before-you-buy purchases. This cancellation policy explains how to modify or cancel these types of purchases.

Subscriptions

By subscribing to a subscription, you will receive recurring deliveries. These are based on the duration and frequency of the subscription you have selected.

Your payment information will be stored securely, and you will be charged for each of these deliveries unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you may cancel it.

If you wish to cancel or modify your subscription, you may do so at any time. Your order confirmation emails contain links to your order. You can manage your subscription from there.

Please refer to our Return Policy for more details regarding returns and refunds.

Pre-Orders

When you purchase a pre-order, you are purchasing a product that is out of stock or will be available soon. We may collect no payment or only a partial deposit at the time of the order, save your payment method, and then collect the full payment or the remaining balance at a later date.

You may cancel a partially paid pre-order that has not yet been processed. If the order has been processed, you cannot cancel it, but you may request a full or partial refund. Please refer to our Return Policy for more details regarding returns and refunds.

Try Before You Buy

When you order an item to try before you buy, we authorize your payment method before fulfilling the order. You will have a specified period to decide whether you wish to keep the item. Once that period has expired, if you have not returned the item, we will charge your payment method for the full amount.